1. SHIPPING COST
NORMAL SHIPPING: 12-15 working days.
EXPRESS SHIPPING: 30 USD/item, 7-10 working days.
2. SHIPPING METHOD & TIME
We usually ship orders by FedEx which takes around 15-20 working days, and TNT/DHL/UPS are optional. Shipping to some island countries, we use Airmail which may take about 30 days. Orders may be delayed due to bad weather, incorrect address information, or availability of the product.
We shall ship the items in 2-5 working days once your payment is cleared (Sat. & Sun. and most national holidays excluded), and we will send you the tracking number in about 3 business days!
Please confirm your shipping address before you pay for it, you'd better leave the phone number for contact. Please provide a valid email address when you register an account on our website and check emails often after you have purchased for any updated information.
Your order can be tracked at the express website after you get the tracking number
3. NON-DELIVERY OR WRONG
We are not responsible for reshipment if you provided us with an incorrect or incomplete address.
If you're refused to sign the order, we will be charged 30% as handle fees. If the package has been restored several times after unsuccessfully delivering (due to your absent or incorrect delivery address), we will need 30% shipping.
For customers who do not receive your parcel within 20 working days: Please contact the local post office as soon as possible. Still, you can check with the local post office directly with your ID card or other valid certificate and the order information copy that you can print out when you login to your registered account on our website.